Welcome to Kumquat Restaurant (“Kumquat,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your use of our website and services, including dining reservations, events, and any online interactions with us.
By visiting our website or making a reservation, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please refrain from using our website or services.
a. Booking Confirmation
Reservations can be made online, by phone, or in person. All reservations are subject to confirmation via email or message. Please ensure your contact details are accurate to receive updates.
b. Late Arrivals
We kindly request that you arrive on time. Tables may be held for a limited period (usually up to 15 minutes) past your reservation time before being released to other guests.
c. Cancellations or Changes
If you need to cancel or modify your reservation, please do so as early as possible. For larger bookings or special events, we may require advance notice or a deposit, which could be non-refundable depending on the event type.
d. Group & Event Bookings
Special terms may apply for private dining, group reservations, or curated Kumquat Experiences. These will be communicated at the time of booking.
Gift cards, vouchers, and promotional offers are valid only for the period and conditions stated on them.
They cannot be exchanged for cash or combined with other promotions unless explicitly stated.
“Kumquat Experiences” and special dining events may have specific terms, including booking requirements and cancellation policies.
Payments made at Kumquat Restaurant or through our website must be completed using accepted payment methods.
All prices include applicable taxes unless otherwise specified.
We reserve the right to adjust prices to reflect seasonal changes, special menus, or supplier variations.
You agree to use our website responsibly and lawfully. You must not:
We aim to keep our website accurate and up-to-date, but occasional errors or omissions may occur. Kumquat Restaurant does not guarantee that the website or its content will always be error-free or uninterrupted.
All website content—including text, images, menus, graphics, and branding—is the property of Kumquat Restaurant unless otherwise stated.
You may not reproduce, copy, or use any part of our materials for commercial purposes without prior written consent.
Please inform our team of any allergies or dietary restrictions when making your reservation or upon arrival.
While we take great care to accommodate dietary needs, we cannot guarantee a completely allergen-free environment.
While we strive to provide exceptional service and a safe environment, Kumquat Restaurant is not liable for:
Your use of our website and participation in our dining experiences are at your own discretion and risk.
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
We may update these Terms from time to time to reflect operational, legal, or business changes. The latest version will always be available on our website with an updated date.
By continuing to use our website or services, you agree to any changes made.
These Terms & Conditions are governed by and interpreted in accordance with the laws of England.
Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in England.
For any questions about these Terms & Conditions, please contact:
Kumquat Restaurant
Email: info@kumquat.restaurant
Phone: 01892 487556
Address: 30 The Pantiles, Royal Tunbridge Wells, Kent, TN2 5TN
